#Cloud money box full

We aren't responsible for refunding your postage if you've changed your mind. Remember, the item is your responsibility while it's travelling to us, we always recommend using a 1st Class Tracked service. Return the order using a 1st Class Tracked service to our address below.Include your order number so we can speedily locate your order.Ensure the items are as new and are in their original packaging.No problem! Our no-quibble policy gives you 14 days to return your order from the day you receive it. Returns are hassle-free, but please make sure you read our returns instructions carefully. We're sorry to hear you're thinking of returning an item.

#Cloud money box full

Request a full refund, no quibble guarantee.

Have a substitute item provided, these are always the same value of your original order.

Wait for more stock to arrive, we'll get your order on the way as soon as we can.

If this happens we'll let you know, you have a number of options: Occasionally, we can run low on stock on some items. We're a multi-website retailer, which means we sell our products on more than one website. For larger items, or where we use a courier, such as DPD, a signature may be required. Orders dispatched via Royal Mail usually fit through a letterbox and won't need a signature.

If we need to cancel your order or if you change your mind, you'll receive a cancellation confirmation.

Once we've accepted your order and processed it for pickup by Royal Mail, you'll receive a dispatch confirmation to let you know it's on the way.

When you complete a purchase on our website we'll send you an order confirmation to let you know we've received your order.

We'll keep you in the loop with the progress of your order: If you need your order urgently, please check with our customer services team for an estimated time for dispatch as this will affect how quickly your order arrives. Some personalised gifts may take an extra couple of days while they're personalised in our lab. We recommend our Express delivery service as this is a tracked service, including SMS and email from Royal Mail with you delivery date and time slot. Ordering to Guernsey, Jersey or Isle of Man? Please allow an extra working day for delivery to these locations. Royal Mail Sunday delivery via Tracked service. Royal Mail Saturday delivery via Tracked service. 3-5 Working Daysįree standard delivery using Royal Mail when you spend £40 or more. At our discretion we may use DPD on larger orders at no additional cost to you.įREE Delivery - Spend £40 - Est. We use Royal Mail for most of our orders, and our cut-off is 12pm. Delivery to the UK, including Scottish Highlands and Islands

Thanks for considering Letteroom! We make ordering unique gifts simple, and our speedy delivery services will get your order to you, on time, and in excellent condition.