While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment.Basic Qualifications Ability to work successfully as part of a team Preferred Qualifications 3 months experience working in customer service, sales or related fieldsAdditional Job InformationJoin our team!.Maintains merchandising and department readiness to serve customers within a specified area.Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing your contribution.Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.Utilizes available tools to stay current on promotional initiatives and help execute profitable growth through critical business drive times.Applies the appropriate knowledge and expertise through ongoing learning and self-development.Achieves profitable growth to meet team and individual goals while enabling an excellent customer shopping experience.Processes transactions such as sales orders, returns and exchanges.Engages customers using acquired skills to complete and support the customer experience.Key Responsibilities Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.They also work closely with other employees to demonstrate, promote, and sell products and services within all store sales zones as needed.Our Advisors support the operational processes of sales, returns and exchanges when working in customer service.The Advisor learns fundamental sales and customer service skills while having the opportunity to train across the departments they're most excited about.Our Best Buy Advisor maintains knowledge of technology products and services through necessary trainings and certifications as well as self-development.

In addition, they build quality relationships with customers and clients, making them feel excited, confident, and appreciated while providing them with relevant and memorable solutions.The Best Buy Advisor engages customers using relationship skills and inspires them to see what's possible with technology.minimal number of violations/accidents, etc. Have and maintain a driving record which meets Best Buy safety standards (e.g. Supports Geek Squad efforts to protect the world one device at a time.

Provides feedback and training to store teams as well as assists with in-store stock repairs. Responsibly manages inventory and Geekmobile maintenance.

Provides timely updates to the client and store precincts. Maintains phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting their devices. Performs a variety of fulfillment duties for clients in their homes including delivery, installation, and networking with a primary focus on Home Theater technology. Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs. It offers the chance to increase skills through training and on-the-job opportunities.Īt Best Buy, we are obsessed with building long term relationships with our customers. This is a great opportunity to build a career with Geek Squad by learning all about our products and services. They provide our clients service that exceeds expectations by handling appointments with care, asking the right questions to enhance the client experience, and providing prompt follow up of recommendations as well as solutions. The Cadet travels via Geekmobile from the precinct to our client's home and assists with the delivery and basic installation of technology products alongside a seasoned Agent. Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more.

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